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PPG Minutes – 6th September 2022
Attendance
- LB – Chair,
- NG
- PW
- SH
- PC
- JM
- VM
- EL
- VB
Practice team
- UB
Meeting started: 6pm
Apologies
- JT
Welcome to new members
Election
- Chair – LB
- Vice Chair – AC
- Secretary – VB
Terms of Reference
Agreed:
- To use Healthwatch guidance.
- Chair & Vice Chair to draw up terms of reference for committee to agree
- Minimum number of 40% attendance of PPG members for quorum
- Frequency of meeting to be monthly until after Christmas and quarterly after that.
Review from the first meeting
- Unremarkable
News from the Practice
Discussed new appointment system due to be launched in October 2022.
Major actions around this were around communication of these changes and the roles of people at the surgery.
- What needs to be communicated?
- New Holistic Team
- New appointment system
- Triage from the care Navigator
How?
| Action | Who is responsible doing what? | When by? |
|---|---|---|
| Public meeting | PW? | TBC |
| Social Media | LB - Set up a Facebook group | Next meeting |
| Website | SH Surgery to provide access to PPG Member – potentially chair and secretary | ASAP |
| Schools | VB, LB and anyone else with contacts Connect with primary and secondary schools with communication | As soon as editorials developed and agreed – aim next meeting |
| The telephone waiting system | PPG to suggest new message on appointment system Pre-record & Surgery to implement | PPG to draft by next meeting |
| The waiting rooms videos | VB and LB to create a Powerpoint | By next meeting |
| Notice board | VB to create EL? To print and manage | By next meeting |
| Editorials |
Using local newsletter eg: DA3 magazine, parish news, local advertiser PC?? |
?? |
| E-Consult tutorials | Surgery Mickey mouse. Mini mouse test birthdates – to be given to PPG to test econsult. Before helping community | ASAP |
b. Flu & Covid program Friday and Saturday afternoons from w/c 3rd October . Use channels above to communicate this.
AOB
- VB Presented on the CHIP program that would support patients in making lifestyle changes that would potentially reduce their reliance on medication.
- Dr G supported the idea and further meetings to be set up with Dr S and other auxiliary groups that can collaborate for the benefit of the community and the health of its patients.
Next Meeting
- 11th October 2022 – 6pm to 8pm
- Venue tbc.
Care Quality Commission
Overall Rating: Good
Kent House Surgery
36 Station Road
Longfield
Kent
DA3 7QD
Telephone: 01474 702 127
New Ash Green Surgery
New Ash Green
Longfield
Kent
DA3 8RH
Telephone: 01474 873 828