Segmentation

What are Patient Need Groups?

Patient Need Groups (PNGs) are a way for doctors and nurses to understand what kind of healthcare you might need. PNGs consider information such as your previous healthcare history and how often you need to go to the doctor or hospital.

What are the different Patient Need Groups?

• Green (PNG 1–4): You are healthy or only need a little help. You might just need regular check-ups and advice on staying healthy.
• Amber (PNG 5–9): You have some health needs. This group includes people with mental health issues or who are pregnant. You might need some help from your care team to manage your health.
• Red (PNG 10–11): You have more complex health needs or issues with mobility. You may need more help and regular support from your care team.

Why is this important?

• This tool helps your care team give you the right care for your needs
• It helps you and your care team work together to keep you as healthy as possible

Remember:

We understand that some people may be surprised by their PNG and find the information worrying. Please note PNGs are allocated automatically based on information in your health record and have not been inputted individually by your doctor. PNGs are a tool that doctors and nurses use alongside their medical knowledge to make decisions about the best care for your health. If you have questions, don’t hesitate to ask your doctor more about this at your next appointment.